Technical Administrator
Reports to: Team Lead
Location: Orpington
Introduction:
Faithorn Farrell Timms is an award-winning multi-disciplinary practice. We have established ourselves as market leaders in the social housing sector providing outstanding services to our local authority and housing associations. Our commitment to excellence, innovation and client satisfaction has positioned us as a trusted partner.
Role Overview:
You will provide day to day support to the Procurement team with all aspects of the procurement process. With multiple clients you will enjoy a varied workload which will utilise your exceptional organisational skills. Through both independent and team tasks you will contribute to the delivery of successful projects for our longstanding clients.
Key Responsibilities:
• Administrative Support: Typing of correspondence, reports, minutes, Answering and filtering calls, Photocopying/printing and sorting various documents, Updating spreadsheets, Organising and storing documents electronically, maintaining contact lists
• Diary Management: ensuring Outlook calendars are up to-date
• Inbox Management: Administering multiple email accounts, including the procurement and resident inboxes
• Quality Assurance: Amending and formatting documents whilst undertaking quality checks to ensure that all documentation is consistent, up-to-date and complies with the Practice administrative standards and style guide. This may include correspondence and documents and maintain spreadsheets and databases.
• Events: Coordinating the team’s attendance at client meetings, exhibitions, conferences, seminars, etc. booking rooms, arranging both in-house and external events/conferences, travel and accommodation
• Meetings: Attending client meetings, preparing and issuing minutes and other relevant documentation.
• Information Requests: Responding to requests from applicants for documentation, additional information, feedback, etc.
• Research: Conducting market research on relevant topics and getting information from questionnaires.
• Procurement Documentation: Setting up evaluation spreadsheets and other procurement documents from standard templates already in place.
• Tender Process: Supporting the team with the preparation of tenders and answering of tender clarifications and compliance checks on tender document submissions from contractors.
• Contracts: Printing and collating Contracts for issue to Contractors and Clients. Logging section 20 observations and supporting the team to respond to them.
• New Business Support: Researching potential procurement clients.
Skills
• Proficient with Microsoft suite
• Presentable and articulate communicator
• Previous administration and customer service experience
• Ability to work under own initiative
• High attention to detail
Key Competencies
Accuracy: high attention to detail
Analytical: gather data, interrogation and analysis of results
Collaborative: ability to work as part of a cohesive team
Communication: effective communication skills and adept at building relationships
Customer service: takes a customer orientated approach to delivering projects
Decision making: ability to work autonomously and prioritise own workload and highlight issues as appropriate
Organised: ability to multi task and prioritise changing demands
Proactive: ability to look ahead and identify appropriate next steps
Project Management: full understanding of project management theory and principles